LiveAgent Affiliate Program

LiveAgent Help Desk Software

LiveAgent is help desk software that brings customer conversations from email, live chat, contact forms, calls, and selected social channels into one agent workspace. Incoming requests become organized tickets, allowing support teams to assign ownership, set priorities, add internal notes, and keep a record of earlier communication. A website chat widget helps agents answer visitors in real time, while knowledge-base tools give customers a place to find common answers on their own. Automation rules can route tickets, apply tags, and reduce repetitive handling. Managers use reports to review workload, response times, channels, and agent activity. LiveAgent is suitable for ecommerce stores, software companies, service businesses, and support teams that have outgrown a shared inbox. The value comes from consistent processes rather than simply adding more channels. Teams should plan categories, responsibilities, service hours, escalation rules, and saved responses before inviting every agent into the system, then review the setup regularly.

Payout details

Marketing policy